Accessibility

The i.d.e.a. Museum is for everyone! Our motto is “for your child and the child within you.”

Entering the museum

All visitors enter through the front doors located on Pepper Place. You may occasionally encounter a line to check in. However, the museum is less crowded these days, as it has implemented timed entries with limited capacity. Please read our museum admission policy.

Currently, the museum operates 4 days a week. On Thursday through Saturday, timed entries are at 10 a.m., 12 p.m. and 2 p.m. On Sundays, timed entries are at 12 p.m. and 2 p.m. Learn more about timed tickets.

If your child has difficulty waiting quietly in line, you may want to bring a fidget spinner, music headphones, or a manipulative toy. You may also return to the musical instruments outside if lines are long.

Additionally, we have implemented a mask policy for everyone ages 6 and older. We strong encourage masks for little ones ages 2 and up. The museum has implemented one-way routing to promote social distancing. Additionally, families can pick up individually packaged materials and toys/activities in the spaces. Read our reopening FAQs here.

“What to Expect” Guide – preparing for your museum adventure

Items not allowed in the museum

Weapons are not allowed in the museum. Additionally, food and beverages are not allowed in the museum galleries. 

ArtVille FYIs

ArtVille is an engaging environment designed with the unique requirements of children birth to age 4. Young crawlers to curious toddlers will interact in a town built to cultivate exploration, imagination and creative expression. Imaginative play in the town encourages social-emotional and language development.  ALL visitors (adults and children) are required to wear socks while present to help maintain the cleanliness of the space. Exceptions are made for visitors wearing medical devices on their feet.

Sensory Guide – coming soon!

Museum noise

The museum can be loud during busy times and in some exhibition spaces and filled with children’s enthusiastic voices. During normal operations, we are busiest when we have school groups in the building (typically mornings) and on free days. However, we are not offering tours at the museum or large community events at this time. If your child is sensitive to sound, consider bringing noise-cancelling headphones or earplugs. You may also visit our front desk to check out one of a limited number of sensory backpacks on hand.

Quiet spaces

The museum offer two designated “quiet spaces” where visitors can sit and relax away from the bright lights and sounds of other visitors. In ArtVille, the Infant Care Room is a private space where families can sit away from other visitors, feed infants, or change diapers.  Visitors may also opt to escape to Art’s Library in ArtVille to comfortably sit and read.

Please note: All of these areas are located within the museum, which is a public space. The noise level could increase in these areas when the museum is busy. For your convenience, sensory backpacks can be checked out at the Visitors Services Desk.

Interactive computer areas

There are computer interactives in many of the exhibition areas. If these activities distract your child, please ask for one of our sensory guides (coming soon!) or talk with a Gallery Educator to make a note of where these interactives are located so that you may avoid them.

Museum alarms

Museum alarms rarely go off. But when they do, they can be loud. Should someone trigger an alarm, museum staff quickly investigates and turns the siren off if all is clear. Signs are placed on doors when access is not available and an alarm is set to warn visitors that access is restricted.

What can I touch?

Much of the museum is set up for touching and exploration. But a few items that are not meant for touching will have barriers and signage. If you see signs or fencing placed in front of artwork, that means it is fragile and should not be touched. We want your child to be able to roam freely through the museum, but please do not cross barriers protecting objects.

Bathrooms

Bathrooms are located on both ends of the museum. Additionally, a Family/Companion Care restroom is located in ArtVille. Museum bathrooms have manual flush toilets, on/off sinks, and electric towel dispensers.

Wheelchairs

The museum’s front entry has automated doors, activated by a button. The inside is wheelchair accessible.

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