UPDATED 3/25/21

We’re happy to welcome welcome member and visitor families back to the museum.

Reopening FYIs

Learn more about what to expect upon your return in our FAQs.

Full admission policy here.


If a caregiver or child is not feeling well enough to attend work, school or daycare, he/she is too ill to visit the museum. We respectfully ask you to stay at home.

We encourage good hygiene for all our visitors, including washing hands before and after playing at the museum. We also provide many stations with hand sanitizer and disinfecting wipes throughout the museum for your convenience.

Temperature checks are taken as you enter the museum. Note: A patron with a temperature of 100.4 F or greater will not be allowed entry to the galleries.

Additionally, mask wearing continues to be required in City of Mesa buildings, including the i.d.e.a. Museum. All persons ages 6 and older are required to wear masks, and we’re recommending children between ages 2-6 also wear face coverings for the health and wellness of all our guests. Masks must cover the nose and mouth and be worn for the entire duration of your visit.

Cleaning protocols

The following cleaning protocols have been put into place since reopening.

• Regular cleaning between sessions, as well as before and after museum business hours.

• Individually packaged activity materials.

• Styluses are provided in each caddy for use of electronic touch screens and interactive buttons.

• Sanitation stations located in every gallery.

At the museum, cleanliness is a priority. Staff rotates in clean toys and materials daily, and both staff and volunteers tidy up activities and wipe down common spaces and toys several times a day.  Additionally, a professional cleaning crew comes out daily when we are closed for more thorough cleanings – including sanitizing bathrooms and drinking fountains.

Deep cleaning and larger exhibition maintenance projects takes place when the museum is closed and between timed ticket visits.

We also remind staff and museum volunteers to play their part with good hygiene. Staff and volunteers are expected to wash hands regularly and must stay home when they are ill.

If you notice a dirty toy or untidy space, please bring it to our staff’s attention as soon as possible. We also will have “Yuck Buckets” throughout the museum to place used toys/materials.

FYIs during cold/flu season

  • During cold and flu season, and the Centers for Disease Control and Prevention (CDC) recommends getting a flu vaccine to help stop the spread of germs. More info: cdc.gov
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer that contains at least 60% alcohol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Cover your cough or sneeze with a tissue, then throw the tissue away.
  • If you don’t have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands.
  • If you are experiencing flu-like symptoms such as a fever, cough, or shortness of breath, please stay home.

UPDATE: Learn more about COVID-19 (coronavirus).

COVID-19 Warning: We have taken enhanced health and safety precautions to protect you, other guests, and our staff. You must follow all posted instructions while visiting the i.d.e.a. Museum. An inherent risk of exposure to COVID-19 exists in any public place where people are present. By visiting the i.d.e.a. Museum, you voluntarily assume the risk related to exposure to COVID-19.

The i.d.e.a. Museum reserves the right to refuse or revoke admission of any visitor whose conduct violates these guidelines.

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