mesa az

Updated 4/8/21


1. i.d.e.a. Museum Reopening

We are thrilled to welcome you back to the i.d.e.a. Museum! We have been open since October, 31 2020 and cannot wait to see you.

Our top priority is to create as safe an environment as possible for all of our visitors and staff, while allowing you to reconnect with the culture you know and love.

Our current policies and procedures have been created based on the guidance received from the Center for Disease Control and the City of Mesa, including Mayor John Giles statement regarding updates to COVID19 restrictions on March 25, 2021.

Read on for details about the health and safety at the i.d.e.a. Museum and what you need to know before you visit.

2. Your Health and Safety

We have implemented new safety measures at the i.d.e.a. Museum so that you can focus on visiting ArtVille, creating in the HUB, exploring our featured exhibit in the Whiteman Gallery, or find your favorite spot to unwind.

The new health and safety practices include:

A. In accordance with the Mayor’s Statement March 25, 2021, properly worn face coverings are required in City of Mesa buildings except for children under 6. Face coverings are recommended for children under 6, except for 2 and under.

B. A properly worn face covering covers the mouth and nose in compliance with the CDC’s guidance on wearing face coverings.

C. “Face covering” means a piece of cloth, fabric, or other material that fully covers the mouth and nose and that is secured with ear straps or otherwise tied so as to prevent slipping.

D. Our staff is dedicated to working to accommodate all visitors with disabilities and provide the best possible experience. If you have a medical condition or disability that prevents you from safely wearing a face-covering, you may be able to substitute a looser fitting scarf or clear face shield as an alternative. However, if you cannot wear a face covering, you will need to request a reasonable accommodation and take extra precautions to protect yourself and others from contracting COVID-19. Please contact Visitor Services at 480-644-2468 to request an accommodation.

E. At times, certain alterations may not be possible. The Americans with Disabilities Act does not require the i.d.e.a. Museum to take any action that fundamentally alters the nature of our programs or services or imposes undue financial or administrative burden or compromises our ability to safely operate.

F. We ask all guests that are not feeling well or experiencing COVID-19 symptoms, to postpone their visit.

3. What We Are Doing To Keep You Safe
  • You will find hand sanitizer stations throughout the i.d.e.a. Museum.
  • We have implemented enhanced cleaning procedures following CDC guidance.
  • You will also find floor markings to help guide social distancing.
  • Some exhibitions that require interaction are closed for health and safety reasons.
  • Temperature checks beginning Thursday, Nov. 12. Note: A patron with a temperature of 100.4 F or greater will not be allowed entry to the galleries.
4. Ticket Purchase Online

Beginning October 31, 2020, the i.d.e.a. Museum will be open from 10 a.m. to 4 p.m. Thursday through Saturday and 12 p.m. to 4 p.m. on Sunday. We are closed on Mondays, Tuesdays and Wednesdays.

All tickets have an entry time. Please arrive at your designated time so you have plenty of time to explore.

We are initially requiring all visitors to purchase tickets online in advance, so you can select your preferred date and time to have a contactless experience.

5. Arriving at the i.d.e.a. Museum

There is one entrance designated for entry that will be marked.

Please enter through the marked entrance, which is the only entrance open at this time and is accessible to wheelchairs and strollers.

Please leave six feet between yourself and other visitors if you find yourself in line to enter. If you already purchased your ticket, please be prepared to show your printed ticket or your mobile device.

When you leave, please exit through the marked exit.

Elevator: The i.d.e.a. Museum has an elevator inside and instructions on its use will be posted.

6. Exhibitions

Most of our art exhibitions are open and ready for you to explore, including Art of the Story, featuring activities that embrace the storyteller within us; HUB Gallery, including new areas such as Junkyard Jungle and Optical Illusion interactives; and ArtVille with a new entrance and activities.

You will find some areas have smaller spaces and interactive programs that are temporarily closed for your safety.

7. Social Distancing

As you wander through the i.d.e.a. Museum, please follow the guidelines provided. Take note of any signs posted that help practice social distancing and also indicate which areas are open or have limited access.

As always, if you have any questions, our staff is here to help. Staff also wears masks and practices social distancing.

We look forward to welcoming you back and seeing you soon!

So that the i.d.e.a. Museum can safely remain open, we require all visitors follow the safety guidelines outlined above. The i.d.e.a. Museum reserves the right to ask visitors who do not follow these guidelines to leave the museum.

8. COVID Warning:

COVID-19 Warning: We have taken enhanced health and safety precautions to protect you, other guests, and our staff. You must follow all posted instructions while visiting the i.d.e.a. Museum. An inherent risk of exposure to COVID-19 exists in any public place where people are present. By visiting the i.d.e.a. Museum, you voluntarily assume the risk related to exposure to COVID-19.

The i.d.e.a. Museum reserves the right to refuse or revoke admission of any visitor whose conduct violates these guidelines.

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